Rules for using MartCarto reseller panel technology and credit packages.

1. Parties and service description

MartCarto is a B2B IPTV reseller panel technology brand associated with Autven Private Limited. The service may include reseller panel access, credit loading, line-management tools, white-label settings where available, technical support, onboarding guidance, and related business communication.

MartCarto does not provide legal advice, broadcast-rights verification, guaranteed income, or a guarantee that any third-party content source is lawful in a buyer's country.

2. Eligibility

You must be at least 18 years old and legally capable of entering a business transaction. You are responsible for confirming that purchasing, using, operating, marketing, or reselling through a panel is lawful where you live and where your customers are located.

3. B2B use only

MartCarto.com is intended for reseller panel technology and business users. You agree not to represent MartCarto as the owner, broadcaster, producer, or official distributor of third-party channels, films, sports broadcasts, or on-demand media.

4. Credits and panel access

Credits are used inside a reseller panel to create or renew customer access periods according to the current panel rules. Credit value, panel type, delivery timing, support route, demo availability, and package features should be confirmed with official support at the time of order.

Non-expiring or lifetime wording means credits are intended to remain available while the assigned panel platform remains active and operational, subject to these terms, fair use, technical limits, and lawful conduct.

5. Buyer responsibilities

• Use the service only for lawful purposes.
• Verify content rights, local laws, advertising claims, and customer eligibility before reselling.
• Keep reseller credentials secure and do not share access with unauthorized users.
• Handle customer data lawfully and securely.
• Disable adult or restricted categories where unlawful, unsuitable, or not requested.
• Avoid misleading claims about guaranteed channels, guaranteed sports events, official broadcaster relationships, or guaranteed income.

6. Prohibited use

You may not use MartCarto services for fraud, rights infringement, malware, harassment, illegal distribution, unauthorized credential sharing, child-safety violations, evading legal restrictions, attacking infrastructure, spam, or misleading customers. MartCarto may refuse service, suspend support, or decline future orders when misuse is suspected.

7. Support

Support may be offered through WhatsApp, Telegram, and email. Response times are estimates only. For formal issues, use email and include reseller ID, order reference, issue details, timestamps, and evidence with sensitive information hidden.

8. Payments and pricing

Prices may change without notice. Prices confirmed through official support at the time of order apply to that transaction. Payment instructions should be verified through official MartCarto support channels before sending funds.

9. Refunds and credit adjustments

Refunds and credit adjustments are handled under the refund policy. In general, change-of-mind requests, buyer-side misconfiguration, unsupported third-party device issues, and minor temporary interruptions may not qualify.

10. Service changes and maintenance

Panel features, upstream routes, support procedures, dashboard names, package rules, and technical availability may change. Scheduled or emergency maintenance may occur. MartCarto will try to provide reasonable support, but uninterrupted access is not guaranteed.

11. Intellectual property

The MartCarto name, site design, written content, brand assets, and related materials are protected by applicable rights. You may not copy the site or brand in a way that impersonates MartCarto or misleads customers.

12. Privacy

Personal information is handled according to the privacy policy. You are responsible for protecting your own customers' data and complying with privacy laws that apply to your reseller business.

13. No warranties

The website and services are provided on an as-available basis. MartCarto disclaims warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, uninterrupted access, and non-infringement of third-party content rights.

14. Limitation of liability

To the fullest extent permitted by law, MartCarto and Autven Private Limited are not liable for indirect, incidental, consequential, special, punitive, business-loss, data-loss, reputational, or lost-profit damages related to the website, reseller panel use, credits, support, or reseller operations.

15. Changes to terms

MartCarto may update these terms at any time. Continued use of the website or services after updates means you accept the revised terms.

16. Contact

Questions about these terms should be sent to support@martcarto.shop before ordering.